erxes | Everything

erxes provides an open-source experience operating system (XOS) designed for growing teams, centralizing critical business functions. Key features include: * Unified inbox for all customer communications (email, chat, social, SMS, forms) * Comprehensive sales pipeline management * Operations management for projects, tasks, and cycles * Content management to power your website * Cloud or self-hosted deployment options for data control * Team-based pricing, eliminating per-seat costs erxes streamlines your frontline operations, sales, and team collaboration into a single, cohesive platform. It eliminates the need for disparate tools by consolidating customer service, sales, marketing, and operational tasks. The unified inbox ensures that every customer interaction is captured and managed from a central location, improving response times and customer satisfaction. Sales teams benefit from robust pipeline tracking, allowing them to manage leads, opportunities, and client relationships efficiently from initial contact to close. For operational efficiency, erxes offers tools for project and task management, helping teams organize work, track progress, and meet deadlines. The integrated content management system allows businesses to manage their web presence directly within the platform. With flexible deployment options—cloud or self-hosted—organizations maintain full control over their data, ensuring privacy and compliance. The straightforward team-based pricing model offers cost predictability and scalability, making it an ideal choice for businesses looking to unify their entire operational stack. erxes is ideal for small to medium-sized businesses, marketing agencies, and customer service departments that prioritize data ownership, customizable solutions, and seamless team collaboration across sales, support, and operations.