SupaKnock

SupaKnock offers a comprehensive, self-hosted support solution for applications, combining essential customer interaction tools into a single Docker container. Key features include: • Integrated customer chat functionality • Dedicated feedback boards for user suggestions • Customizable forms for various data collection needs • Flexible deployment with SQLite, PostgreSQL, or Supabase • API for custom UI development and widget embedding This platform allows app makers and small teams to provide robust support without building a system from scratch. Users can embed pre-built widgets or leverage the API to design their own unique interface. SupaKnock is open-source, giving teams full control over their support infrastructure and data. It consolidates all conversations, feedback, and form submissions into one central place for efficient review and replies. The system includes advanced capabilities for quick query resolution. It can provide answers based on approved knowledge resources, citing sources and offering a seamless human handoff when needed. Already proven in production within other applications, SupaKnock streamlines support operations, helping teams manage user inquiries, gather valuable insights, and foster community engagement effectively. Ideal for software developers, product managers, and small businesses seeking an adaptable, developer-friendly support desk to enhance their application's user experience and feedback loop.