Inboxi

Inboxi turns every unanswered message into a conversation you can close. Key features: • Shared inbox for WhatsApp, Instagram, Messenger, Telegram, TikTok and email • Round-the-clock agents that reply in any language • Order taking with payment links sent directly in the chat • Booking management and refund handling inside your existing tools • Smooth handoff from agents to human team members • Full customer context kept in one place across every channel Inboxi brings all of your customer messages into a single team inbox, so no conversation slips between channels or gets lost across separate apps. Agents answer common questions instantly, qualify leads, and collect the details needed to place an order. When a sale is ready, the customer receives a payment link in the same chat, which shortens the path from question to purchase. Complex cases are never left behind. When a request needs judgment, such as a custom quote or an unusual refund, the conversation passes to your staff with the full history attached, so nobody has to ask the customer to repeat themselves. Teams can assign chats, add internal notes, and track response times from one dashboard. Inboxi is built for e-commerce stores, restaurants, clinics, real estate agencies, travel companies, and service businesses that sell through messaging apps. Support leads use it to cut response times and reduce escalations, while sales teams use it to capture orders and book meetings around the clock.