ElevenAgents Guardrails 2.0

Guardrails 2.0 provides a robust control layer for voice agents, ensuring they remain consistent, on-brand, and compliant in production environments. Key features include: • Real-time policy enforcement • Protection against prompt manipulation • Customizable behavioral rules • Conversation history redaction • Pre-built safety protections This redesigned system helps guide agents towards appropriate responses and effectively prevents undesired outputs from reaching end-users. It offers granular control over how these checks operate, allowing enterprises to define and enforce their specific brand guidelines, safety protocols, and operational standards. Designed for enterprise teams, Guardrails 2.0 addresses the critical need for stability and reliability in deploying voice agents at scale. It minimizes the risk of agents drifting off-topic, generating inappropriate content, or being manipulated, thereby safeguarding brand reputation and ensuring regulatory adherence. This comprehensive framework is essential for organizations leveraging voice agents in high-impact roles across customer support, sales, marketing, and internal operations.