Percept Pulse

Percept Pulse empowers businesses to gather immediate customer feedback with exceptional ease. Key features include: * Instant emoji-based ratings * Spoken feedback transcription and translation * Automatic sentiment classification * Live dashboard for trend analysis * Multi-location performance tracking This platform captures invaluable customer insights before guests leave your premises, offering a seamless experience where customers can tap an emoji in just three seconds or speak in any language. Percept Pulse transcribes their voice, translates it to English, and automatically categorizes the sentiment, ensuring no feedback is lost or misunderstood. All responses are delivered to a dynamic live dashboard, providing a clear overview of daily customer mood, 7-day trends, top-performing staff, and ranked branch performance. This comprehensive view enables managers to identify strengths and areas for improvement quickly across all locations. Designed specifically for restaurants, hotels, clinics, and salons, it supports operations across multiple branches. Percept Pulse offers branded QR codes and shareable links for easy access, supporting over 50 languages to cater to a diverse clientele. It’s the perfect tool for establishments aiming to enhance customer satisfaction by acting on timely and relevant feedback.