Ledda

Ledda provides clear visibility into how your digital agents perform. Key features include: • Visualize every agent decision and tool use • Detect hallucinations and skipped steps • Receive alerts for performance drops • Share insights across your entire team This platform transforms how teams understand digital agent interactions, moving beyond basic operational checks. It illuminates the full conversation flow, showing exactly which tools were used, what decisions were made, and where an agent might have deviated or failed silently. This deep operational insight ensures that issues like incorrect policy application or incomplete actions are caught long before they impact customer satisfaction. Ledda integrates seamlessly by connecting OpenTelemetry traces, making setup quick and straightforward for any development environment. It turns complex operational data into an easily digestible format, empowering support and product teams to proactively identify and resolve agent inconsistencies. This reduces escalations to engineering, saving valuable time and resources. Ideal for engineering, product, and support teams managing customer-facing digital agents. It helps maintain agent reliability and improves customer experiences by ensuring agents deliver accurate and complete interactions.