Televanta

Televanta is a communication platform that answers every customer and tracks every order across voice, chat, email and WhatsApp. Key features: • 24/7 call agent that handles calls and books appointments • Website chatbot that engages visitors around the clock • WhatsApp agent for replies and outbound campaigns • Email assistant that sorts inboxes and drafts replies • Intelligent IVR that routes callers in their own language • Sales tracking from first inquiry to final delivery All channels run from one shared customer record, so every conversation keeps its context. Callers reach the right person or agent without pressing through endless menus, and the IVR hands off with full context. Support for 30+ languages delivers human-quality conversations wherever customers are, and simple API and MCP integration connects with your ERP, CRM and booking systems. Sales teams can follow each inquiry through the pipeline to delivery, spotting where orders stall and keeping customers informed at every step. Built for airlines, hospitals, hotels, telecom providers, insurers and customer support teams that need fast responses without expanding headcount. Deploy in days and scale to unlimited simultaneous calls.