Koreshield

Koreshield provides essential runtime security for support workflows, ensuring every interaction is safe and compliant. Key features include: * Input validation for customer messages and attachments * Context inspection for retrieved documents and notes * Action evaluation for proposed tool calls * Policy enforcement and decision logging * Flexible deployment with detect and enforce modes This platform rigorously screens all incoming data and suggested actions before they become trusted parts of your support process. It identifies and mitigates risks such as data leaks, hidden instructions in help articles, policy deviations, and unsafe agent actions, all in real-time. Every screening decision is meticulously recorded, providing an auditable trail for compliance and review. Koreshield helps maintain the integrity of customer interactions and operational security. Designed for organizations utilizing digital support agents, Koreshield integrates with a single call, safeguarding against untrusted content and ensuring that your support operations remain secure and reliable. It allows teams to confidently deploy and scale their customer service tools without compromising on data privacy or operational guidelines. Start in detect mode to observe potential threats, validate policies, and transition to enforcement once ready, ensuring a seamless and secure rollout.