Chatty

Chatty is an open-source customer engagement tool designed to provide instant support and drive conversions directly from your website. Key features include: • Instant visitor responses • Lead capture and qualification • Automated meeting scheduling • Centralized team inbox • Performance analytics and ratings This platform allows you to train a virtual assistant using your existing website content, files, help articles, and product data. It ensures visitors receive accurate and timely information, enhancing their experience and reducing the workload on your support team. The system is built to understand context and provide relevant answers, making every interaction productive. Beyond just answering questions, Chatty actively helps convert visitors into leads by capturing essential contact information and even booking meetings directly into your calendar, taking into account different time zones. It provides your team with a shared inbox for collaborative management, alongside detailed analytics and visitor ratings to continuously improve service quality and optimize engagement strategies. Ideal for businesses looking to enhance online customer service, streamline lead generation, and automate sales processes. Chatty can be used as a hosted service or self-hosted, offering flexibility to integrate with your existing technology stack.