Brook (beta)

Brook provides essential uptime monitoring for voice agents by placing real test calls to your service numbers on a scheduled basis. Key features include: • Regular test calls to live phone numbers • First-response time tracking • Real-time uptime status • Instant incident alerts • Publicly shareable status pages • Call recording of agent responses This platform diligently dials your voice agent, records its initial spoken response, and meticulously times how long it took. It transforms every call into a straightforward up-or-down status, providing immediate visibility into your agent's performance. You can quickly see if your agent is picking up calls, how fast it responds, and hear exactly what a caller experiences. Brook tracks uptime, first-response latency, and the content of your agent's greeting, alerting you the moment an agent malfunctions or stops answering. This proactive approach ensures you identify and resolve issues before they impact your customers, safeguarding your service reliability. Notifications can be sent via email, Discord, Slack, or custom HTTP endpoints. Designed for teams managing customer-facing voice services, Brook helps ensure continuous availability and optimal performance of their communication channels. It's ideal for quality assurance, operations teams, and product managers who need to maintain high service standards and receive immediate notifications of any disruptions, preventing negative customer experiences.