triage.events — the AI SRE for on-call

triage.events provides a comprehensive incident management platform designed for rapid response and resolution. Key features include: • Uptime monitoring • On-call scheduling with escalation policies • Root cause investigation from telemetry • Public status pages for customer communication • Postmortem generation This platform unifies the entire incident lifecycle, from initial alert to final resolution and analysis. It integrates seamlessly with existing observability tools such as Datadog, Prometheus, Grafana, and CloudWatch, as well as communication and code management platforms like Sentry, Slack, and GitHub. The system processes live telemetry to identify issues, pages the appropriate team member according to predefined escalation rules, and helps pinpoint the underlying problem. The investigation capabilities analyze live data to propose potential causes, assess confidence levels, and suggest actionable fixes, with evidence provided and sensitive information masked. Users can also query their production environment in plain English, receiving evidence-backed answers without an active incident. The platform ensures timely communication with customers through customizable status pages that automatically update during incidents. Built by experienced SREs, triage.events is ideal for engineering and operations teams seeking to streamline their incident response, reduce mean time to resolution, and improve system reliability. It offers a complete set of tools to manage unexpected outages efficiently, ensuring the right person is notified instantly and armed with the information needed to restore service.