3AM provides an on-call engineering system designed for critical infrastructure that cannot be re-architected. It operates securely within your network, streamlining incident response.
Key features include:
• Root cause identification and verification against live systems
• Fix rehearsal and validation
• One-tap incident resolution via Slack
• On-premise deployment with no inbound ports
• Human-approved actions and tamper-evident audit trails
This platform connects seamlessly with existing monitoring and alerting tools like Prometheus, Grafana, Datadog, PagerDuty, Jira, GitHub, and GitLab. It reduces Mean Time To Resolution (MTTR) for complex production incidents, ensuring operational continuity for regulated enterprises such as core banking operations. By confirming root causes with live checks, it eliminates guesswork and provides reliable remediation.
3AM is ideal for site reliability engineering teams and regulated industries managing legacy systems who require robust, secure, and auditable incident management. It ensures that critical systems remain operational with minimal human intervention, allowing teams to respond to pages efficiently and confidently, even at 3 AM.
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